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January 28, 2009

Jewelry On The Web… Made Easy?

Recently, Rapaport reported some figures about Valentine’s day campaigns. Lots of bucks are being spent on V-day campaigns, and no doubt, like the Dog House ad, it’s a full media experience. Although:

But for the average Joe — who never caught these announcements — it is more likely that he’ll simply type ”diamond ring” into Google to begin the shopping process. In a rather brief observation of the results of such a search, there turns out to be plenty of room for your brand to capture his attention.

Usually when I look for things it is by using the search box. Back in the day, you had to first type in ‘www.google.com’ or ‘www.yahoo.com’ before beginning the search process; now there’s a little box at the top corner of every browser. Heck, Firefox will even interpret an improperly typed address as a google (or other) search.

In light of this, everyone is searching for a ‘total solution’ – everyone wants to be at the top of ‘diamond ring’ search results. Mentions on cnn.com, a snazzy, sparkly new web site that seamlessly integrates with the retail experience. One of the big problems with the internet is that instead of having one main street in each city with thousands of people, you have one main street total with millions of people. Tough for the smaller offering.

It’s also interesting to see the solutions offered by various firms, most have not even begun to touch on the notion of the things that really matter – the relationships with customers – and stick mostly to showcasing easy ways to make technology work for you.

Only recently have we begun to see a focus on social networking, with the explosion of the use of facebook (for one) but its presence in the retail world has been minimal. The news organizations have really taken to it – I suppose in part because in the recent climate for newspapers (even before the recession) anything FREE looks mighty nice. Through this the retail world has been touched, for example, by Baltimore Restaurant Week.

But nobody has a great solution. It is important to remember that most things that are ’simple’ are either deceptive or only the beginning of the actual solution. My work as a programmer has taught me this. And social media is new – at least in this incarnation – the noise in the data is great and nobody is sure where the money is yet.

Probably? We all do what we did that worked before, but now online.

And anyway, we shouldn’t become enthralled by novelty; for one, people still have mailboxes. It will be interesting to see how effective mailings are when all of the spammers have switched to twitter and blog comments. (We see you guys, and so does akismet!) Heck, I love it when I get a letter. Even if stamps are what, 43 cents?

You’re wondering: what happened to the video we promised! On review, we decided to something bigger with it. (That’s biz-speak for please wait… :)

PS – If you’re not on twitter, what are you waiting for? You’re missing some deals, man. Make sure you retweet cool stuff!

January 19, 2009

Happy MLK Day

Interesting that it is the day before the inauguration; a fact which had little significance until now.

It was pretty jammed up here in Baltimore on Saturday, what with the visit of the new President-Elect, Barack Obama. I wasn’t there (since I had other things I needed to do that day, and believe me, if you were in the city you weren’t going anywhere!) but I heard there was partying.

We’re all a little busted up about the Ravens losing, but at least the Cardinals won. Otherwise, it would just be Pennsylvania playing itself in the Super Bowl. It would be years before our neighbors would cease saying things to all of the rest of us like, “When you learn how to play football, come visit us!” Congenial… yet insulting.

Soon we’ll post some videos and other content relating to recent events, and future ventures. (Sufficiently vague, right?) Stay tuned! Or, clicked – or whatever you do to keep checking back.

January 17, 2009

Burger King is Doing It Right

I just posted in my personal blog about Burger King’s Facebook App – “Delete 10 Facebook friends, get a free Whopper” – it is brilliant. Here is the article from Cnet.com

“Facebook’s developer platform has been used for a zillion marketing campaigns so far, but this one is actually dead-on hilarious.

Fast-food chain Burger King has created “Whopper Sacifice” a Facebook app that will give you a coupon for a free hamburger if you delete 10 people from your friends list.

Burger King has put out some interesting campaigns as of late (“Whopper Virgin,” “Subservient Chicken”), but this one piques our interest because of how gleefully it pokes fun at our social-networking obsessions. “Now is the time to put your fair-weather Web friendships to the test,” the Whopper Sacrifice site explains. “Install Whopper Sacrifice on your Facebook profile, and we’ll reward you with a free flame-broiled Whopper when you sacrifice ten of your friends.

The funniest part: The “sacrifices” show up in your activity feed. So it’ll say, for example, “Caroline sacrificed Josh Lowensohn for a free Whopper.” Unfortunately, you can’t delete your whole friends list and eat free (however unhealthily) for a week. The promotion is limited to one coupon per Facebook account…”

Burger King also created an “angry gram” to your friends, a email of a Whopper telling your friends how annoying the are.

Their CMO gets it!  All of these big companies need to use web 2.0 like this.  The use of social media by the big boys is the way to attract new customers.  If you’re in business and you’re not doing it, you’re missing the boat.

On another note, we are in the very beginning stages of creating a online TV show showcasing diamonds and all kinds of other fun stuff.  Here’s a sneak peek at a rough cut of a big diamond we have for sale - they will get better…

January 7, 2009

Phelps Swims Where the Money Is

Filed under: Local News, Marketing, Opinion — Tags: , , , , , , — David @ 11:46 am

Michael Phelps, Baltimore’s famed swimmer extraordinaire, recently signed a deal to be Mazda’s spokesperson in China. Talk about making lemonade out of lemons (my apologies to Mazda drivers)! After several huge endorsement deals in the US with companies such as AT&T, Visa, and Kellogg’s Cereal, Phelps is pursuing “a unique opportunity that is in line with (his) overall strategy of developing a relevant marketplace for (him) in China.”

I think we can all take a lesson from the one of Baltimore’s most storied and gifted athletes. Not that he needs the money, but with a huge opportunity in front of him, he has chosen to “ride the wave” of his fame where it makes the most sense. With the US sending so much of its business to China in the last 10 years, the Peoples Republic has seen economic growth beyond imagination. They have the resources to continue consuming at an increased rate. Mazda knows that and so does Michael. So, for those of us trying to either make ends meet or capitalize on business opportunities, be like Mike. Look outside your narrow world and find places where spending is still growing, or at least not drying up. For us, that means capitalizing on the availability of diamonds and fine jewelry from suppliers that are eager to move inventory, and then passing those great deals on to our customers. And remember, Michael Phelps didn’t win 8 Gold Medals by himself. It took teamwork. So use the networks and friends you have to find help and support in your business endeavors. Get on Facebook (if you aren’t already), send emails, whatever it takes to stay in touch and stay relevant. I wish you all the best of luck in these challenging times!

 

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