Samuelson’s Diamonds Reviews
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I had a fantastic experience at Samuelson's. The staff was very flexible with my busy schedule and kept the store open late on several instances so that I could come by. They were willing to match and beat other offers I had gotten from competitors, and I never felt pressured. They walked me through the basics and were very patient with me and my schedule. I will definitely recommend them.
Initially came to Samuelson's to get my engagement ring re-sized. Nadav, the salesman I worked with, was extremely professional and patiently answered all my questions. The ring was returned quickly to me after being resized. When the time came, my fiancé and I decided to get our wedding bands here. We worked with Nadav again, who once again proved to be knowledgeable, nice, and not pushy at all. Compared to other jewelry stores, my experience here was much more laid back and enjoyable. Great local shop in the heart of downtown Baltimore!
Came in to look for an engagement ring and was shown fantastic service and made the process enjoyable and easy. No pressure into buying or anything which was amazing. Really respected the service I was shown.
I've had amazing experiences at Samuelson's Diamonds. Rings, earrings, gifts... the service, the quality and the convenience. All of it a perfect 10. I have recommended Samuelson's to several friends who have all had equally as positive feedback. The customer service and knowledge about the diamond business is like none other. I look forward to my next experience!
Have been there to get my battery changed for two watches and they have been amazing both times! Super quick, very friendly! Will return.
I went in wanting a very simple ring, and expected a hard sell trying to get me to buy something more ostentatious and expensive. I was pleasantly surprised. Ron heard what I wanted and that's what he provided. No games, no pushing. The whole process was quicker and more painless than I ever hoped. The ring came back great, just a little too big - which is my fault, since I had no way to figure out my now-fiancee's size, and no matter - the first resizing is free! All told, I would absolutely recommend Samuelson's to anybody in the area and will certainly go back for any future jewelry needs.
Fantastic experience! They were extremely helpful in guiding me to pick the perfect item. It was truly a pleasure working with them and I will be a repeat customer for years to come!
We browsed two other ring stores before ending up at Samuelsons and i continue to tell anyone who asks where my ring came from how I had the best experience at Samuelsons. We appreciated the intimacy and individuality; Liz was great to work with. She seemed to really be able to read my feelings about what I was trying on as well as my fiances' feelings about pricing and budget. She started with the size and shape I asked for and then had 4-5 alternate diamonds ready when we walked in the door based on our phone description. I REALLY appreciated Liz not asking me to walk away so she and my fiance could discuss pricing. She sensed that this was something we were doing together, and included me in all aspects of the process. I can't wait to come back to buy our wedding bands when it is time!
Buying an engagement ring at samuelson's was a great experience. they were very patient with me and did a great job explaining the diamond grading system. The staff at Samuelson's considered what i was looking for, and helped me find the best ring within my budget. i never felt pressured or pushed into anything and the communication was great throughout the process. i would highly recommend them!
I would like to send a special thanks to Nadav for helping my fiance pick the perfect engagement ring. Samuelson Diamonds is the place to go when looking for that special ring. Nadav and his staff were wonderful to work with. I give them two thumbs up!!!!